1. Introduction
Welcome to Jewellery Prompts Pro ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jewelleryprompt.shop (the "Site").
If you have any questions or concerns about this policy or our practices, please contact us at support@jewelleryprompt.shop.
2. Information We Collect
2.1 Information You Provide
- Name, email address, and phone number — when you make a purchase or create an account.
- Payment information — processed securely through our third-party payment gateways (Stripe, Razorpay, or Dodo Payments). We do not store your full card details on our servers.
- Communication data — when you contact us via email or our contact form.
2.2 Information Collected Automatically
- Device information — browser type, operating system, device type.
- Usage data — pages visited, time spent on pages, referral source, click patterns.
- IP address and approximate location — used for analytics and fraud prevention.
- Cookies and similar technologies — to maintain your session and remember preferences.
3. How We Use Your Information
We use the information we collect to:
- Process and deliver your digital product purchases
- Send order confirmations, download links, and support emails
- Respond to your enquiries and provide customer support
- Improve our website, products, and services
- Analyse usage patterns to enhance user experience
- Prevent fraudulent transactions and protect against abuse
- Comply with legal obligations
- Send occasional promotional emails (only with your consent, where required by law)
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:
- Payment processors — Stripe, Razorpay, or Dodo Payments process your payment information to complete transactions.
- Analytics providers — Vercel Analytics and Google Analytics help us understand site usage (aggregated, non-personally identifiable data).
- Email service providers — to deliver transactional and marketing emails on our behalf.
- Legal compliance — if required by law, regulation, or legal process.
- Business transfers — in connection with a merger, acquisition, or sale of assets.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Maintain your session and authentication state
- Remember your preferences (such as language and currency)
- Track page views and site performance (anonymised)
- Measure the effectiveness of our marketing campaigns
You can control cookies through your browser settings. Note that disabling cookies may affect site functionality (e.g., login and checkout).
6. Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data in transit, secure database hosting, and restricted access to personal data. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy:
- Account and order data — retained as long as your account is active or as needed to provide services.
- Analytics data — retained in anonymised form for up to 26 months.
- Email communications — retained until you unsubscribe or request deletion.
8. Your Rights
Depending on your location, you may have the following rights:
- Access — request a copy of the personal data we hold about you.
- Correction — request correction of inaccurate or incomplete data.
- Deletion — request deletion of your personal data (subject to legal retention requirements).
- Portability — request your data in a structured, machine-readable format.
- Objection — object to processing of your data for marketing purposes.
- Withdrawal of consent — where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, contact us at support@jewelleryprompt.shop.
9. Third-Party Links
Our Site may contain links to third-party websites (e.g., AI tool providers, social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that differ from your jurisdiction. We ensure appropriate safeguards are in place to protect your data during such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated via email or a prominent notice on our Site.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us: